New Secure Message Notification

Created by Chammara Ranasinghe, Modified on Wed, 3 Dec, 2025 at 9:30 AM by Chammara Ranasinghe

You are notified of new secure messages in two ways:

  • On the Novari ATC splash page, you will see the number of new secure messages displayed on the Secure Messaging module tile.

A screenshot of a phone AI-generated content may be incorrect.

  • In a module, for example, Provider’s Office or Care Venue, the envelope icon at the top right will flash to let you know when there are new secure messages.

  • Hover your mouse pointer over the envelope to see how many new case messages and new secure messages there are.

A blue and green rectangular box with white text AI-generated content may be incorrect.

  • Select x Secure Messages to navigate to your Secure Messages Inbox.

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