Managing your user profile

Created by Chammara Ranasinghe, Modified on Tue, 2 Dec, 2025 at 9:42 AM by Chammara Ranasinghe

All users can manage their user profile.

The user profile is divided into sections: Person details and Account. Note: not all users have accounts.

Optionally, you may see eRequest user settings. Users with the role “eRequestUser” can manager their user settings.

To access your user profile:

  • Select User Profile from your user menu

There are two ways of navigating around User profile: select an item to jump to the section or use the scrollbar at the right of the browser window.

In Person details, you can:

  • Change your first or last name

    • Both names are mandatory

  • Update your contact information.

    • Only your eRequest administrator can see this information

  • See when you last signed in

  • See your associated clients, if any

  • See the eRequest user’s roles that were assigned to you

  • Change your password

  • See if partner sign-in was enabled

  • See if you are a health information custodian

Use the App Launcher to navigate back to Novari eRequest®,

Novari eRequest opens in a new browser tab. Return to Novari Identity Management by selecting its browser tab.

To sign out of Novari Identity Management, select Sign Out from your user menu.

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