Sending an Outbound Fax

Created by Chammara Ranasinghe, Modified on Wed, 3 Dec, 2025 at 3:13 AM by Chammara Ranasinghe

To send a fax from an eReferral:

  • Open the eReferral

  • Select the More Actions menu (the button with the ellipsis) and choose Send Fax

  • In the Send Fax window, review the options shown for fax number to ensure you select the correct one, or if none are correct select the “other” option to manually type in the correct fax number

  • Complete all mandatory fields (mandatory fields are marked with a *)

  • If you have any templates created and saved to your account, you will have the option to select it to include

  • You can choose to include attachments and the Print version of the eReferral.

  • Once completed, select Send Fax

  • A preview of the fax will display with the option to go back and make any edits if needed

Once the fax has been sent users can click the History tab of the referral and see under Communication History the log of the fax.

Any user will have access to see this information.  The View action allows the user to see the fax that was sent and resend it or resend it to an alternative fax recipient.

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