Uploading in Accuro EMR

Created by Chammara Ranasinghe, Modified on Thu, 4 Dec, 2025 at 6:15 AM by Chammara Ranasinghe

When Accuro EMR is used to generate or scan patient documents, there are extra steps needed before uploading the documents to the patient’s case record because Novari ATC cannot browse to Accuro EMR document locations.

Please follow the steps below

  • If needed, create a folder to temporarily store the downloaded documents.

  • In Accuro EMR, download the patient documents to the folder location.

  • In Novari ATC, Provider’s Office module, on the case detail screen, select the paperclip/plus sign icon to open the Attach Documents dialogue.

  • In the Attach Documents window, choose the Upload option, and if desired, select PDF Rasterizer.

Some PDF files might not upload correctly. If an issue arises, a notification will appear recommending that you enable the PDF Rasterizer and attempt the upload again. After you activate the PDF Rasterizer feature, it will stay enabled until you decide to disable it.

  • Select Browse and navigate to the folder containing the digital document or documents.  

  • Select the document or documents you want to upload.

NOTE: The scanned documents in the folder should be deleted regularly because documents may contain patient health information.  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article