Update Account Username

Novari eRequest/Novari MIRM support coordinators can change a user’s username. This functionality is temporarily granted to selected eRequest users through the IdentityAccountUsernameChanger role.

To obtain this role, submit a request through Novari Health Support.

To change a user’s username:

• Sign into Novari Identity Management,

• Navigate to People and search for the Person
  

• Navigate to the Account and select Username

• In Update username, enter the user’s new username

• Select Update username to complete the username change

• A notification about the change will be sent to the old and new email addresses